Textloop
Made for OpoShop

Text the shoppers who asked to hear from you.

Textloop is text marketing for your OpoShop store. Shoppers sign up with their mobile number on your store and confirm by replying YES from their own phone. You send them campaigns and automatic texts through your own Twilio account. Only people who confirmed are ever texted, and a reply of STOP takes them off your list.

Textloop installs from your OpoShop store admin. New to OpoShop? Create your store. Already have one? Sign in.

✓ Free to install ✓ Uses your own Twilio account ✓ Opt-in only
From YS Your Shop
To All subscribers
Message · 1 segment
New arrivals campaign
An example campaign. The shop and message are made up.
3
automatic texts: welcome, shipping update and win back
1
confirm step before any campaign sends, showing the real number of people
STOP
one reply takes someone off your list until they text START
$0
for Textloop. You pay Twilio for the texts you send
Features

What Textloop does.

Collect sign-ups, send campaigns, and let three automatic texts run by themselves. Every text goes only to people who signed up, during daytime hours you choose.

Campaigns

Write a text, pick who gets it, and send it now or at a date and time you choose. Before anything sends, Textloop shows how many subscribers will get it.

Automatic texts

Three texts that send by themselves once you switch them on: a welcome when someone signs up, a note when a subscriber's order ships, and a win back when a subscriber has not ordered in a while.

Audiences

Send to everyone, or narrow it down: subscribers who bought, VIPs who spent $100 or more, repeat buyers, one-time buyers, recent buyers, or people who have not ordered in 60 or 90 days.

Sign-up button

Switch on a small sign-up button for your store, once you have added your business name and links to your terms and privacy policy. A shopper types their mobile number and ticks a box to agree. Textloop sends that number one text asking them to reply YES, and they join your list only when they do, so nobody can sign up a number that is not theirs. The wording they agreed to and their YES are saved with each sign-up.

Daytime sending hours

Texts only go out during the hours you choose, 9 am to 8 pm by default. For US and Canada numbers Textloop also waits until it is daytime across US time zones. Anything outside those hours waits.

STOP means stop

Every marketing text ends with “Reply STOP to opt out”. Once your Twilio number is pointed at Textloop, a STOP reply takes that person off every campaign and automatic text until they text START.

How it works

Three steps to your first text.

Install Textloop from the OpoShop App Store, then:

1

Connect Twilio

Twilio is the phone service that carries your texts. Paste your Twilio account details into Textloop. For US numbers you also register your business with the carriers inside Twilio, which usually takes a few days.

2

Get subscribers

Switch on the sign-up button so shoppers can join from your store, or add someone by hand who gave you written consent.

3

Send

Write a campaign, check the number of people it goes to, and confirm. Or switch on an automatic text and let it run.

no lists to import Your subscriber list builds as shoppers sign up. There is nothing to upload.

Campaigns

See who gets it before it sends.

Send a campaign now or pick a date and time. Either way you confirm first, with the real number of subscribers and message segments in front of you. You can pause a campaign that is scheduled, or stop one while it is sending.

  • ✓ Send now, or schedule a date and time
  • ✓ The real count before every send: subscribers and message segments, not dollar guesses
  • ✓ Texts wait for your daytime sending hours
Automatic texts

Three texts that send by themselves.

Each one is one message that you can reword, and each stays off until you switch it on. Switching one on never texts people about things that already happened: no old orders, no customers who went quiet long ago. They follow the same rules as campaigns: signed up only, never anyone who replied STOP, daytime only.

Automatic texts
Welcome
Right after someone signs up for your texts
Shipping update
When a subscriber's order ships
Win back
When a subscriber reaches 60 days without an order. You can change the number
Pricing

Textloop is free.

You only pay Twilio for the texts you send, at Twilio's own rate, billed to your own Twilio account. Textloop does not add anything on top.

Textloop
Everything on this page, installed from the OpoShop App Store.
$0from the OpoShop App Store
  • ✓ Sign-up button for your store
  • ✓ Campaigns: send now or schedule, with the real count first
  • ✓ Automatic texts: welcome, shipping update, win back
  • ✓ Audiences: everyone, VIPs, repeat buyers and more
  • ✓ STOP, START and HELP replies, and daytime sending hours
  • ✓ Your own Twilio account and numbers
Install on OpoShop
FAQ

Common questions.

Does it work with my OpoShop store?
Yes. Textloop installs from the OpoShop App Store and opens inside your OpoShop admin. It reads your orders so it can tell who bought, who is a repeat buyer and when an order ships. It does not change your products, orders or customers.
Do I need my own Twilio account?
Yes. Textloop sends through your own Twilio account, so the numbers are yours and you pay Twilio directly. You paste your Account SID and Auth Token once. The token is stored encrypted and never shown again. To text US numbers, carriers also require you to register your business inside Twilio (Twilio calls it A2P 10DLC). That usually takes a few days and Twilio charges a fee for it.
Who gets texted?
Only people who signed up and then replied YES from their own phone. A shopper types their number and ticks the consent box on your store (or you add someone by hand who gave you written consent), Textloop sends that number one text asking them to reply YES, and they are on your list once they do. Until then they get nothing else. That goes for campaigns and for every automatic text, including the shipping update. Nobody else is ever texted.
What happens when someone replies STOP?
They go on your STOP list and get no more texts until they text START themselves. You cannot undo it for them. Replies of STOP, START and HELP are handled by Textloop once your Twilio number is pointed at Textloop. Settings shows the address to paste into Twilio and tells you whether replies are arriving.
When do texts go out?
Only during the daytime hours you choose (9 am to 8 pm by default, never before 8 am or after 9 pm). For US and Canada numbers Textloop also waits until it is daytime across US time zones. Anything outside those hours waits for the next allowed time.
Do I need to know code?
No. Add your business name and links to your terms and privacy policy in Settings, turn on the sign-up button, and it shows on your store. No theme edits. The one technical step is in Twilio: copying your account details into Textloop and pasting one address into Twilio so replies reach Textloop. Settings walks you through both. See our Privacy Policy for how data is handled.

Text the people who asked to hear from you.

Campaigns and automatic texts for your OpoShop store, sent only to shoppers who signed up. Textloop is free. You pay Twilio for the texts you send.

Free to install · opt-in only · STOP means stop